ChatGPT, from OpenAI, shows the power of AI to take on tasks traditionally associated with “knowledge work.”

But the future won’t just involve tasks shifting from humans to machines.
When technology enables more people to complete a task, with help from a machine, the result is typically entirely new systems with new business models and jobs and workflows.

AI will be no different: To truly unlock the potential of ChatGPT, the world will need new and different kinds of organizations.

 

Continue reading at HBR
by Ajay Agrawal, Joshua Gans, and Avi Goldfarb